General Questions

We’ve compiled a list of answers to the most frequently asked questions from our members. They are designed to give you a better understanding of our organization, our services, and other technical information. 

Risk Management

Where can I find the Physician Office Risk Management Manual?

MPIE provides a manual for our physician and office staff members. We’re continually updating the manual to give you the latest information, so you’ll need to access it here. It isn’t available in print.

Where should I direct my questions pertaining to risk management situations?

MPIE provides telephone consultation for physicians and their office staff. Questions concerning risk management issues and how to respond to legal notices are frequently encountered. If you have a risk management situation or questions that need immediate attention, please contact MPIE at 616.202.2288 or

Is there are charge for legal counsel?

Legal counsel will be sought at no additional charge to subscribers when additional expertise is required.

What risk management/patient safety resources are available through MPIE's website?

Please see the MPIE Website User Manual for detailed information about available resources and navigation instructions.